Frequently Asked Questions
Everything you need to know about your Imperial athletic gear.
How do I determine the right size for my sports apparel?
We provide a detailed size guide on every product page. We recommend measuring your chest, waist, and hips and comparing them to our chart to ensure a perfect performance fit.
What is Imperial's return policy for used equipment?
For hygiene and safety reasons, we only accept returns on items in original, unused condition with tags attached within 30 days of purchase. Defective gear is covered under our separate warranty policy.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for a big game or event.
Does Imperial offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, usually ranging from 7 to 14 business days, and may be subject to local customs fees.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna for larger equipment purchases.
Are your materials sustainably sourced?
Imperial is committed to the environment. Over 60% of our current collection is made from recycled polyester and organic cotton to reduce our carbon footprint without compromising on durability.